6 Common Janome 15000 Problems, Solutions & Cost

Last Updated on February 10, 2024

Sewing machines are a significant investment, and neglecting their maintenance can lead to unexpected problems and costly repairs. Here, we’ll explore the experiences of a Janome 15000 Horizon user who encountered several problems with her machine and how expert maintenance resolved them. This guide aims to shed light on the importance of regular care and the potential costs associated with neglecting it.


  • Janome 15000 Horizon is a significant investment. Regular maintenance is key to preventing costly issues and ensuring longevity.
  • Threading correctly is essential. Pay attention to this simple step as it can cause additional problems later on in the threading process.
  • While maintenance fees may surprise you, understanding the prices reveals the components of high-end devices. It’s an investment to keep working smoothly.
  • Routine cleaning, periodic servicing, and adopting best practices contribute to the smooth functioning of sewing machines.

The Janome 15000 Horizon: An Embroidery and Sewing Marvel

The Janome 15000 Horizon is a versatile machine combining embroidery and sewing functionalities. Valued at around $14,000, it is a substantial investment for any sewing lover. Many users can acquire this machine as a used sewing machine for about half the retail price, making it a significant investment of approximately $7,500.

Facing Issues and Seeking Solutions

There are some significant problems with Janome 15000, leading to seeking professional help for repairs. While the issues can be initially concerning, they might have been caused by user error rather than faults with the machine itself.

In Addition – Top Sewing Machine Repair Services in Albuquerque & Atalanta

The Maintenance and Repair Process

We recommend a comprehensive service, including general maintenance, cleaning, and any necessary repairs or replacements. The machine can be sent to a reliable repair source, and surprisingly, it will be ready within six days, minimizing downtime.

The Costs Incurred

The total bill amounted to $296.51, breaking down into different components:

  1. Cleaning and Tune-up: $89.95
  2. Yellow Dot Bobbin Case: $40
  3. Red Dot Bobbin Case: $40
  4. Needle Plate Replacement: $65
  5. Hook and Hook Bottom Plate: $12.95
  6. Bobbin Case Position Bracket: $14.50

Understanding the Costs

If you take this machine to a local sewing store, Ultimate Sewing in Oshawa, for a comprehensive checkup and maintenance, The total service bill will be $290-$300. While initially anticipating a lower cost, it is important to invest in maintenance to ensure the longevity and optimal performance of the machine.

Breakdown of Costs

The breakdown of costs included a general cleaning and tune-up, priced at $89.95. Additionally, two bobbin cases (yellow dot and red dot) should be replaced, totaling $80.

The most expensive part is the needle plate, which contains a built-in computer chip, costing $65. Other replacements included a hook and hook bottom plate ($12.95) and a bobbin case positioned bracket ($14.50).

Identifying Your Sewing Habits

Your sewing habits can be potential mistakes that may have led to the machine’s malfunction. Thorough threading is important because incorrect threading may have caused the issues.

Common Janome 15000 Horizon Problems and Solutions

1. Thread Jam and Machine Jamming

  • Problem: Unusual noises, pounding, and a sudden stop in the machine while embroidering.
  • Possible Cause: Improper threading, leading to the thread pulling the bobbin and wrapping around the bobbin case.
  • Solution: Ensure thorough and correct threading. Double-check that the thread is properly placed in all necessary components, including the take-up lever.

2. Needle Breakage

  • Problem: The needle broke during the jam, adding to the complications.
  • Possible Cause: Misalignment due to the thread pulling the bobbin and jamming.
  • Solution: Regularly inspect and replace needles. Avoid sewing with a damaged needle, as it can lead to more severe issues.

3. Tension Issues

  • Problem: Uneven tension and difficulties in the machine’s operation.
  • Possible Cause: Incorrect threading or damaged bobbin cases affecting tension.
  • Solution: Thoroughly check and adjust the tension settings. Replace damaged bobbin cases to ensure proper tension control.

4. Bobbin Case Positioning Problems

  • Problem: Issues with the bobbin case positioning bracket.
  • Possible Cause: Wear and tear or misalignment of the bobbin case positioning bracket.
  • Solution: Replace the damaged bobbin case positioning bracket to ensure proper alignment and positioning.

5. Needle Plate Damage

  • Problem: Needle plate replacement due to damage.
  • Possible Cause: Needle jams or impacts causing damage to the needle plate.
  • Solution: Regularly inspect the needle plate for damage. Replace if necessary to prevent further complications.

6. Bobbin Thread Tangles

  • Problem: The bobbin thread pulling and tangling with the needle thread.
  • Possible Cause: Misalignment or incorrect threading leading to the bobbin thread being pulled out of place.
  • Solution: Thoroughly clean the bobbin case and surrounding areas. Ensure correct threading and alignment to prevent thread tangles.

Essential Maintenance Tips

  • Thorough Cleaning: Regularly clean the machine, removing lint and debris from critical areas.
  • Thread Checking: Always ensure proper threading, paying attention to the thread’s path through the machine.
  • Periodic Servicing: Schedule annual servicing to address potential issues before they escalate.
  • Oil Application: Apply a drop of oil to designated spots for smooth operation.
  • Cleaning Fluid: Use cleaning fluid to wipe and maintain the bobbin case holder.


Why is maintenance important for my Janome 15000 Horizon sewing machine?

Regular maintenance ensures your sewing machine operates smoothly, prevents potential issues, and extends its lifespan. It is a crucial investment in protecting your valuable machine.

How often should I clean my Janome 15000 sewing machine?

Cleaning after every major job is recommended. However, depending on usage, many users opt for routine cleaning every few weeks to prevent lint buildup and maintain optimal performance.

What caused the unusual noises and jamming in my Janome 15000 machine during embroidery?

A threading issue is the root cause. Ensuring correct thread placement and avoiding missed threading points is crucial to prevent complications during operation.

 Is the maintenance bill for the Janome 15000 justified?

Yes, the maintenance bill covers essential tasks such as cleaning, tune-up, and replacing specific components like bobbin cases and needle plates. Investing in routine maintenance can prevent more expensive repairs in the future.

Can I perform maintenance tasks on my Janome 15000 at home?

While routine cleaning can be done at home, certain tasks, such as intricate component replacements or adjustments, are best left to professionals. Annual servicing by a qualified technician is highly recommended for comprehensive maintenance.

How can I prevent user-induced errors in threading my sewing machine?

Double-check the threading process by carefully following the machine’s manual. Ensure the thread is correctly guided through all designated points, reducing the risk of tangles and jams.

What are some signs that my Janome 15000 needs professional servicing?

Signs include unusual noises, inconsistent stitching, tension issues, or any deviation from the machine’s normal operation. If you need help with proper usage and maintenance, it’s advisable to seek professional assistance.

Are there any additional tips for maintaining my Janome 15000 sewing machine?

In addition to regular cleaning, consider applying a drop of oil to designated spots, using cleaning fluid to wipe critical components, and scheduling annual servicing to address potential issues before they become major problems.

Can I use canned air to clean my sewing machine?

A9: While some users find canned air effective, it’s essential to be cautious about potential moisture release. If using canned air, ensure moisture-free by releasing a few short bursts before directing it toward the machine.


By addressing these common Janome 15000 Problems and following preventive maintenance tips, users can ensure the Janome 15000 Horizon operates efficiently and experiences fewer unexpected issues. Regular care and attention to detail can prolong the life of the machine and enhance overall sewing and embroidery experiences.